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Apr 20, 2024
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SW 321 - Basics of Professional Communication (3 units)
Development of basic communication and observational skills needed for subsequent social work methods courses.
Prerequisite(s): SW 101; SW 250; PSY 101; ENG 102.
Units of Lecture: 3
Offered: Every Fall
Student Learning Outcomes:
Upon completion of this course:
1. Students will be able to receive and provide feedback on communication skills.
2. Students will be able to apply cultural humility to interaction and communications with others.
3. Students will be able to identify evidence in support of basic communication skills, including empathy, active listening, and non-verbal communication.
4. Students will be able to establish rapport, provide empathetic responses and use open and close-ended questions to elicit information from others.
5. Students will be able to demonstrate openness and interest using non-verbal communication.
6. Students will be able to use verbal following skills, including paraphrasing, summarizing, focusing, and furthering in interaction with others.
7. Students will be able to write reports and descriptions that are accurate, informative, and devoid of judgmental language.
8. Students will be able to analyze the relationship between personal values and professional values.
9. Students will be able to articulate the influence of personal values on interpersonal communication.
10. Students will be able to communicate personal beliefs without harm to others.
11. Students will be able to apply relevant NASW ethical principles to practice scenarios.
12. Students will be able to examine the influence of context on communication and interaction.
13. Students will be able to identify and assess the influence of culture on patterns of communication.
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