COM 454 - Alternate Dispute Resolution

(3 units) CO14

Review and analysis of contemporary communication-based conflict resolution alternatives, such as mediation, conciliation, arbitration, and restorative justice with an emphasis on mediation.

Prerequisite(s): Junior or Senior standing; COM 113; COM 212.

Grading Basis: Graded
Units of Lecture: 3
Offered: Every Fall - Even Years

Student Learning Outcomes
Upon completion of this course, students will be able to:
1. describe and explain alternative processes for resolving conflict.
2. describe and explain various approaches to mediation.
3. appraise diverse perspectives in solving conflict.
4. interpret interpersonal and workplace conflict from a neutral standpoint.
5. apply alternative dispute resolution processes to everyday situations .
6. connect alternative dispute resolution practices to expected outcomes.
7. synthesize research and communicate analyses of alternative dispute resolution case studies.
8. develop basic third-party communication skills.

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