IS 465 - Agentic AI for Business Process Automation

(3 units)

This course introduces the principles of AI, how artificial intelligence (AI) can automate and improve business processes, and how intelligent agents can make business operations more efficient and adaptive. Undergraduate (IS 465) students will focus on applying core principles of business process analysis and AI automation. Graduate (IS 665) students will engage in advanced problem-solving, independent research, and the design of scalable, organization-level automation strategies that incorporate ethical, managerial, and technological considerations.

Maximum units a student may earn: 3

Prerequisite(s): IS 350 or Registration in a Graduate Program in the College of Business

Grading Basis: Graded
Units of Lecture: 3
Offered: Every Fall

Student Learning Outcomes
Upon completion of this course, students will be able to:
1. identify and explain business processes.
2. describe and illustrate agentic AI principles.
3. analyze and redesign business processes for automation.
4. compare traditional vs agentic AI automation.
5. design and develop AI-integrated process models.

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