COM 654 - Alternate Dispute Resolution

(3 units)

Review and analysis of contemporary communication-based conflict resolution alternatives, such as mediation, conciliation, arbitration, and restorative justice with an emphasis on mediation.

Grading Basis: Graded
Units of Lecture: 3
Offered: Every Fall - Even Years

Student Learning Outcomes
Upon completion of this course, students will be able to:
1. describe and explain alternative processes for resolving conflict.
2. describe and explain various approaches to mediation.
3. appraise diverse perspectives in solving conflict.
4. interpret interpersonal and workplace conflict from a neutral standpoint.
5. apply alternative dispute resolution processes to everyday situations.
6. connect alternative dispute resolution practices to expected outcomes.
7. synthesize research and communicate analyses of alternative dispute resolution case studies.
8. develop basic third-party communication skills.

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