University General Course Catalog 2021-2022 
    
    Jan 27, 2023  
University General Course Catalog 2021-2022 ARCHIVED CATALOG: LINKS AND CONTENT ARE OUT OF DATE. CHECK WITH YOUR ADVISOR.

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COM 634 - Communication and Conflict Resolution

(3 units)
Theory and research in conflict and negotiation; emphasis on conflict management in interpersonal settings.

Grading Basis: Graded
Units of Lecture: 3
Offered: Every Spring - Odd Years

Student Learning Outcomes
Upon completion of this course, students will be able to:
1. identify and describe third-party help models such as mediation.
2. practice and demonstrate basic mediation skills.
3. describe fundamental theories of conflict management and how conflict affects interpersonal relationships.
4. analyze the causes and management strategies of interpersonal conflict to apply appropriate resolution skills.
5. describe and apply the fundamental concepts of mediation to a conflict situation case study.
6. synthesize research related to specific types of conflict situations.
7. display civic engagement skills, written or verbally, to express, defend, and listen to multiple points of view.


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